L3 Microsoft Teams Rooms (MTR) Support Engineer (Teams, Yealink, Poly, Crestron) – Progress into Project Delivery
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L3 Microsoft Teams Rooms (MTR) Support Engineer (Teams, Yealink, Poly, Crestron) – Progress into Project Delivery An L3 Microsoft Teams Rooms (MTR) Support Engineer (Teams, Yealink, Poly, Crestron) is needed for a leading Microsoft-focused company. This role offers career progression, specialist training, and the chance to work with cutting-edge Teams technology in a collaborative environment. What You Need: · L3 support experience with Microsoft Teams Rooms (MTR) · Hands-on with Yealink, Logitech, Lenovo, HP/Poly MTR equipment and Microsoft Surface Hubs · Experience with Teams Desk Phones (Poly, Yealink, Crestron, AudioCodes) · Knowledge of vendor portals (Poly, Yealink) and troubleshooting MTR integrations with Microsoft 365 and networking · Desirable: Crestron AV systems experience and exposure to AV integration The Role: You’ll provide L3 AV support, managing incidents in ServiceNow ITSM, working with IT teams and third-party vendors. You’ll onboard new customers by supporting Teams Telephony and Contact Centre setups and take part in the P1 on-call rota (overtime available). Collaboration is key – you’ll work closely with UC and AV teams, with a clear path into project delivery. Why Apply? · Training in Security, PowerApps/AI, and Dynamics Contact Centre · Career progression into Project Delivery Teams · Supportive leadership & regular onsite team meet-ups · Work with top Microsoft Teams specialists Apply now and take your MTR career to the next level
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