One of the leading specialists in air transport communications and information technology is looking for a Service Transition Contractor to join their Hybrid team in Montreal, QC. The client is looking for a Service Transition Contractor to support the smooth and controlled introduction of new or changed IT services into production. This role ensures operational readiness, minimizes risks, and enforces best practices for service transition. The contractor will collaborate with project teams, service owners, and operations to maintain business stability during transitions. Contract Duration: 12-Month Contract with the opportunity Required Skills & Experience Proven experience in Service Transition, IT Service Management (ITSM), or Change & Release Management. Strong understanding of ITIL frameworks, particularly ITIL Service Transition. 3 years’ experience Hands-on experience with ServiceNow or similar ITSM tools. Excellent communication, coordination, and problem-solving skills. Ability to manage multiple transitions in a fast-paced environment. 5 years IT service operations experience is an added advantage, providing valuable insight into the end-to-end service lifecycle. What You Will Be Doing Daily Responsibilities Service Transition & Business Readiness Lead and coordinate service transition activities for new or modified IT services. Ensure that services meet operational and business requirements before deployment. Develop and execute transition plans, including documentation, training, and stakeholder communication. Conduct go-live readiness assessments and ensure risk mitigation strategies are in place. Change & Release Coordination Work closely with Change and Release Management to align transition activities with deployment schedules. Assess the impact of changes on existing services and ensure seamless integration into production. Support teams in adhering to ITIL best practices for Change and Release Management. Process Governance & Continuous Improvement Collaboration & Stakeholder Engagement The Offer You will receive the following benefits: Statutory Vacation Holiday Pay Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.