Client Success Manager - FinTech (London)

Client Success Manager – FinTech (London) Miryco Consultants are hiring on behalf of a leading RegTech firm specializing in regulation, risk and compliance. The firm offers innovative solutions that empower businesses to navigate complex financial regulations with ease. Role Overview: The team are seeking an experienced Client Success Manager with 4-6 years in client engagement to drive client satisfaction and success. You will manage client relationships, support business development, and collaborate with an accomplished senior leadership team, including Product Manager, Head of Product and Directors, to lead on client engagements and support a team of Business Analysts and Product Analysts. Key Responsibilities: Client Success: Manage ongoing relationships with top tier clients, such as banks, asset managers and insurers. Lead monthly check-ins and assessments with clients to understand their needs and evolving requirements. Product Development : Analyse how products can be better tailored towards clients. Team Leadership: Oversee and help manage BAU delivery. Support and guide a team of Business Analysts and Product Analysts. Business Development: Identify growth opportunities within existing accounts. Strategic Input: Provide feedback to enhance product offerings based on client interactions, collaborating across Product Development, Client Implementation and Data Analytics teams. Qualifications: Essential Experience: 4-6 years in client engagement, with a preference for FinTech or Financial Services backgrounds. Require experience and knowledge of derivatives and the trade lifecycle. Desirable subject matter expertise: Financial Services Regulation/Compliance/Risk. Required Skills: Strong relationship management and business development capabilities. Leadership: Experience in leading or supporting junior and mid-level Analysts. Communication: Excellent communication and problem-solving skills. Strong team player : With good communicative abilities. Why Join? Innovation: Work with cutting-edge technology in a dynamic industry. Growth: Opportunities for career advancement in a growing, privately backed company. Impact: Play a key role in shaping products and client success. Location: London Salary - £60,000 - £70,000 discretionary bonus Please note our client is unable to offer sponsorship for this opportunity. Finally, should you not be contacted within five working days of submitting your application, then unfortunately you have not been shortlisted for the opportunity. We will however be in touch should there be any other opportunities of potential interest that are suiting to your skills. Our client is an equal-opportunity employer, committed to creating an inclusive environment for all employees.