Security Cleared - ServiceNow Developer
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Methods are looking for 2 Security Cleared ServiceNow Developers for 12 month contracts. £400 P/D Inside IR35 12 Months 1 Day in Office (Westminster) About the role: Manage the continual service improvement backlog, with a fortnightly measure on progress and deliverable elements. Ensure the continual service improvement backlog is constantly groomed to show the priority of tasks against the value they bring. Ensure that there is a reliable mechanism and process to allow for the configuration/customisation of the Service Now system, including creating workflows, UI, client scripts, business rules and asset discovery. Create and deliver technical roadmaps with the Product Owner. Ensure there is a constant delivery of prioritised and set work for both requests from all areas of the business. Ensure there is an automated and improving approach to allow for frictionless service requests from customer requirements including requests, request items and tasks using workflows -to manage data flows from the customer to the support teams providing the service. Utilise scripting tools and ServiceNow functionality to create automate tasks within ServiceNow. Ensure active integrations with existing tooling About you: 3 years development experience within ServiceNow Good problem-solving skills, with a solution focused approach Demonstrable expert knowledge and skills to create capabilities to drive Self-service and automation. (Service Portal, Orchestration, Integration Hub) Service now implementation and development experience in ITSM modules (Incident, Problem, Change, Service Catalogue/Request Fulfilment, CMDB & Asset/Procurement Strong ITBM (SPM) knowledge to drive automation and efficiency within the PMO function. Designing and developing custom applications from start to finish. Delivered 3 Projects on the ServiceNow platform Good working knowledge of ITIL/ITSM Framework Strong ServiceNow experience in administrating, designing, developing, and delivering ITSM ITSM, CSM, ITOM, SPM, and Integration Hub Experience
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