The company Major IT & Digital are delighted to be working on an exclusive arrangement with a global manufacturing and wholesale business based in the Telford area. Working for a well-established business with over 20 years industry experience, achieving a UK turnover in excess of £140m with continued growth and expansion plans within the IT team. The role You will be report directly into the Group IT Manager to oversee and coordinate the activities of the operational team to ensure the effective smooth running of all IT services at the Telford site. Involves supervising key business changes, supporting team members by solving technical issues and collaborating with all UK departments / wider global business to build strong relationships and achieves realistic business goals. The person At least 2 years commercial experience in a similar team lead or IT management position managing and overseeing the work of 4 direct reports Hands on experience with IT networks such as IPv4, DHCP, R&S, firewalls, Wi-Fi and VPNs Ability to prioritise and set goals for the team, ensuring these are aligned with the senior management team Ensuring IT governance is carried out including system backups, archiving and disaster recovery Providing the team with guidance, technical coaching, training plans and staff appraisals Ensure company assets are maintained with correct level of security Performing periodic risk assessments and initiating risk control strategies Knowledge of Microsoft products O365, AD, SQL and Microsoft servers Provide a high-level of support and guidance to the team resolving complex issues at a senior level ADZN1_UKTJ