Business Analyst

About OX
The Office of Experience (OX) is a full-service digital agency helping companies excel at every moment of interface they have with their customers. OX’s human-centered philosophy and multidisciplinary approach integrate strategy, design and technology to help organizations reinvent their business and rapidly bring new experiences, products and messages to market. In an era of unprecedented disruption, OX is built to transform.

Position Description
OX is looking for a Business Analyst with experience in one or more of the following types of digital projects: eCommerce, Marketing sites, mobile applications, product design and development. The Business Analyst will be responsible for various aspects of the digital project implementation process with agency and client stakeholders in order to bring a product vision to life. This role documents requirements for multi-purpose use, organizes user stories for the development teams and assists in the user acceptance testing process. As a Business Analyst, you will be expected to work independently on small and medium projects with minimal supervision. On larger projects, you may work with a more senior member of the Product team to provide support and extend your skill set with oversight. The Business Analyst reports to the Director of Product.

Responsibilities & Duties

• Lead meetings and workshops with clients & agency roles including: Business Leaders, IT, Design, UX
• Gather needed information to produce Business Requirements to support a product vision
• Translate business requirements into user stories for presentation to client and agency stakeholders
• Work closely with UX/UI and agency dev teams to ensure designs and builds are aligned to user stories
• Ensure all functional teams have the information they need to build/design in a timely fashion
• Lead User Acceptance Testing and issue triage/resolution
• Maintain open items between client and agency teams
• Understand and identify technical implementations needed to support business needs
• Help maintain all features planning documentation

Required Experience

• 3-5 years of BA or Product Management experience
• Must have professional client presence and demeanor
• Experience working with UX, Product Design and Development teams
• Experience working closely with various business teams to define requirements
• Be process oriented, but more importantly have the ability to be flexible and change process when needed
• Ability to work within an agile environment

Experience in the following is a plus:

• Experience working in B2B
• Experience with working with enterprise level and smaller technologies
• Mobile and/or Web app project experience

Location
Chicago / Hybrid

How to Apply

Please send us your resume and any related application materials to the email listed below, with the job title for which you are applying referenced in the subject line. For creative roles, please include a link to your portfolio or PDF attachment of work samples.