Chief Product Officer

About Us ELMS Aviation is a leading provider of innovative aviation software solutions, dedicated to enhancing the management of competence, safety, efficiency, and performance of aviation operations worldwide. Our cutting-edge technologies and services are trusted by aviation professionals and organisations to ensure compliance, streamline operations, and optimise resource management. This is a Permanent Position based in Exeter . The role is 40 hours per week, Monday- Friday. Salary and Benefits include: Competitive Basic Salary Company Pension 22 days A/L bank holidays Healthcare plan, Death in service cover, Income Protection, Critical illness cover Cycle to work schemes Company events that incorporate family members (Summer BBQ, Christmas parties) Opportunities for professional development and career advancement. A collaborative and innovative work environment. The chance to be part of a forward-thinking company that is shaping the future of aviation compliance and safety management. The Role We are seeking a dynamic and visionary Chief Product Officer (CPO) to lead our product strategy and development efforts. The CPO will be responsible for driving the product vision, strategy, and execution to deliver exceptional value and service to our customers. This role requires a deep understanding of the aviation industry, strong leadership skills, strong customer relations skills, and a passion for innovation. Key Responsibilities: Developing and communicating a compelling product vision and strategy, aligned with ELMS Aviation's overall mission and goals. Identifying market opportunities and defining product roadmaps to address customer needs and business growth. Overseeing the entire product lifecycle from ideation to launch, ensuring timely and high-quality delivery of products. Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to deliver innovative and user-centric solutions. Prioritise product features and enhancements based on customer feedback, market research, and business objectives. Conduct market research and competitive analysis to stay ahead of industry trends and identify new opportunities. Gather and analyse customer feedback to continuously improve products and ensure they meet customer expectations. Foster strong relationships with all customers and partners to understand their needs and drive customer-centric product development. Lead our Customer Success programme to ensure maximum customer satisfaction and penetration. Lead and mentor a high-performing product team, fostering a culture of innovation, collaboration, and continuous improvement. Set clear goals and performance metrics for the product team and ensure alignment with company objectives. Promote a data-driven approach to decision-making and product development. Stay abreast of emerging technologies and industry trends to drive innovation and maintain a competitive edge. Evaluate and implement new technologies and tools to enhance product development processes and capabilities. Develop and manage product budgets, ensuring efficient allocation of resources and adherence to financial targets. Collaborate with the executive team to define and achieve business goals and revenue targets. Support the business' compliance requirements to maintain and develop processes in support of our certification and regulatory requirements. The successful Chief Product Officer will be able to demonstrate the following skills and attributes: Bachelor's degree in Business, Engineering, Computer Science, or a related field; MBA or advanced degree preferred. Proven experience in product management, preferably within the aviation industry or a related field. Demonstrated success in leading product strategy, development, and launch of innovative products. Strong understanding of aviation industry regulations, trends, and customer needs. Excellent leadership, communication, and interpersonal skills. Ability to think strategically and execute methodically. Strong analytical and problem-solving abilities. Experience with Agile methodologies and product management tools. Passion for technology and innovation, with a customer-centric mindset. Experience of implementing and/or working within an ISO27001 ISMS. How to Apply: If you are passionate about aviation and have a knack for technical sales, we would love to hear from you. Please send your CV to george.cliffordjmc-aviation.com or click apply now. Please note that due to the high level of applicants we will only be contacting shortlisted candidates regarding this role. For this opportunity JMC Aviation Ltd is acting as an employment agency.