2nd Line Engineer

2nd Line Engineer Are you ready to join an award-winning MSP Company as a 2nd Line Support Engineer PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE WORKING FOR AN MSP We're currently recruiting for 2nd Line Ops Engineers to join a Managed IT Services company part of their latest recruitment drive Key Tech - Microsoft Modern Workplace & Cloud technologies – Intune/Autopilot Job Purpose Providing 2nd Line IT support to our valued end-users. Proactively resolve issues, ensuring a seamless experience for clients. With a focus on delivering exceptional customer service, you'll uphold our company Service Level Agreements and contribute to the success of our Service Desk Team. Experience, Qualifications, Personal Attributes 2 years of Service Desk IT Support experience. MSP Background M365, Azure, Intune, Autopilot, Citrix … Excellent knowledge of Microsoft Operating Systems and networking principles. Strong interest and experience in IT services, solutions, and technology. Proficiency in PC's, servers, email, telephony, backup, Firewalls, switching, and routers. Relevant IT certifications desired (Microsoft Associate, CCNA, AWS, GCP, ITIL, PRINCE, etc.). Eagerness to develop technical and customer service skills, coupled with excellent communication and time management abilities CONSIDERING IMMEDIATELY AVAILABLE CANDIDATES. Please apply and get in touch today