Project Manager

Project Manager (wireless, VOIP, WAN & LAN) Harrogate/Hybrid £35,000 - £42,000 I am looking for a Project Manager to manage Customer requests across our portfolio of services and will include: Wireless, WAN & LAN services, IAAS, VOIP and ICT The Project Manager will be responsible for managing the process from receipt of the order through to first bill generation and assisting with the transition of the service into Support. KEY RESPONSIBILITIES: Customer satisfaction: You are accountable for the on-time, on-budget delivery of projects to our customers satisfaction so that our business becomes a trusted partner to all the customers we serve You are accountable for agreeing and documenting project scope, producing the project plan and identifying the available budget. You will provide clear identification of the four main sections; initiation, planning, execution and closure. You are responsible for securing and assigning the right resource to the right tasks. You will ensure colleagues and key stake holders understand their role and responsibilities, what they have to deliver and by when. You will ensure the right stakeholders required to support the project through to successful conclusion are fully engaged. You are responsible for correctly updating internal and 3rd party software tools in a timely fashion to enable the operational stakeholders to perform their tasks efficiently PERSON SPECIFICATION The ideal candidate will be a bright and enthusiastic individual who is dedicated to achieving great results, they will ideally have the following skills, attributes and experience: Excellent written and verbal communication skills with the ability to communicate at all levels, both internally and externally Previous Project Management Experience, Ideally in a managed service organisation Experience of managing customer relationships and issues Delivery VOIP, IAAS, Cloud Based Services, Wi-Fi, MPLS WAN, LAN or combinations of all services Please send your CV to kay.sadlerinterquestgroup.com to be considered for this role