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Communications Specialist

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Company
Insight Global
Job location
Toronto, CA
Salary
Undisclosed
Posted
Hosted by
Adzuna

Job details

Required Skills & Experience · Experience: At least 5 years of experience in marketing, communications, or corporate communications, preferably within a large-scale transformation project or IT upgrade (experience with SAP-related projects is a plus). · Project Communication Experience: Proven experience in developing and executing communication strategies for large, complex programs or initiatives, especially those involving organizational change. · Content Creation: Excellent writing, editing, and content creation skills with the ability to translate technical information into clear, accessible, and engaging messages for a variety of stakeholders. · Regional Sensitivity: Experience in crafting communications that resonate with diverse, geographically dispersed teams and stakeholders. · Tools & Platforms: Proficient in using communication tools and platforms (e.g., Microsoft Office Suite, email marketing platforms, intranet management tools, project management software, etc.). · Collaboration & Teamwork: Ability to collaborate effectively across cross-functional teams, including PMO, OCM, and regional teams, to ensure messaging and activities are aligned. Job Description Program Communications: · Work closely with the PMO and Organizational Change Management (OCM) teams to create and execute the communication strategy for the SAP upgrade program. · Craft clear, engaging, and accessible content for a wide range of internal stakeholders, ensuring that all messages align with the broader transformation goals. · Develop and manage regular updates to communicate project milestones, successes, and upcoming changes. Regional Communications Tailoring: · Differentiate the messaging and communication approach based on regional needs and impact, ensuring each region is informed about the specific ways the SAP upgrade affects them. · Collaborate with regional teams to ensure that communications are culturally relevant and meet the needs of different audiences. Branding & Messaging: · Help shape the transformation’s overall branding and messaging, ensuring consistency in communication across all platforms. Program Promotion: · Assist in marketing efforts to build excitement around the SAP upgrade transformation within the company. · Design and execute internal campaigns that promote awareness of the transformation’s benefits and progress. · Partner with the Organizational Change team to develop targeted communication materials that support employee buy-in, training programs, and user adoption of the new SAP system.
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