Dynamics 365 CE Functional Consultant

Exciting Opportunity: Dynamics 365 CE Functional Consultant (Remote, Greenfield Project) 6 - 12-month contract We're seeking a dynamic D365 CE Functional Consultant who is strong in the Customer Service Module to join an enterprise end-user on a fully remote basis. This is a unique chance to be at the forefront of a greenfield project. What We Need: Proven expertise in D365 Customer Engagement (CE)] Experience of Dynamics 365 Customer Service business application, specifically in Customer Service environments Customer Service and case management experience A strong track record in delivering exceptional customer service Ability to translate complex requirements into clear, user-friendly solutions Microsoft Power Platform experience Configuration of Tables, Views and Forms to support the Customer Services processes Configuration of Business Process Flows within the context of CRM Configuration of Security Roles Configuration of Workflows and Power Automate Flows What You'll Do: - Lead the implementation of D365 CE modules - Collaborate with stakeholders to understand their vision and requirements - Design, configure, and optimize D365 CE to enhance customer service operations - Provide training and support to ensure seamless adoption Why Join? - Be part of a cutting-edge, greenfield project - Work remotely with a flexible schedule - Join a supportive team that values innovation and collaboration D365 FunctionalConsultant CustomerService RemoteWork GreenfieldProject JobOpportunity Innovation TechnologyCareers