Implementation Consultant

About You Do you have a strong analytical and logical mindset? Are you an enthusiastic problem solver who takes pride in designing and delivering solutions? Are you committed to customers and to delivering first-class consultancy services Do you have a background within (or are willing to learn) the pensions industry? This could be the role for you… The Role As an Implementation Consultant, you will be a key member of our calculations team at Heywood where you will be effectively designing, developing, and delivering solutions for new and existing customers. Collaboration is key at Heywood, both within the Operations team and across the wider business. You will build strong working relationships across teams and with our customers whilst delivering solutions within both our in-house developed and award-winning software, Altair, and our newly acquired low-code calculation engine. This is a varied role which involves a fantastic mix of technical and consultancy skills. You will implement a range of different solutions for customers, each with their own bespoke requirements. These solutions range from routines that help customers to calculate their members’ benefits and programs for loading and validating data, to automated reports to help customers manage and monitor their services. You will be involved in the end-to-end lifecycle of implementation, including requirement gathering, solution design, configuration, delivery, and post-implementation support. Our culture nurtures continuous improvement and you will be able to put your own footprint on where we are going next, and what tools and processes we should make use of in the future. About Us Heywood combines a passion for software with Agile methodologies to create modern software solutions for businesses, pension providers and third parties that help transform how their members manage their lifelong financial journeys. Working for an expanding established market leader, you will have a real voice to influence our evolution. Continued learning and progression is ingrained in our daily life, encouraged through a variety of forums from e-learning subscriptions and a monthly down-tools day (“Hive Day”) and communities of practice for learning and experimentation. Our open culture encourages wide participation and innovation. We also reward our hard work through regular socials, organised by our people. Socials events include fiercely competitive bake-offs, Pride month office parties, sporting events, games nights and much more We are committed to a hybrid working model, combining remote and office-based working. Discover more at www.heywood.co.uk/careers