Program Manager

We are a $13 billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark. It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. Position: - Program Manager, Senior Program Manager Business Line:- Transitions & Transformation Projects / Programs Location- London, UK Job Type- Full Onsite Full time Employment - Permanent Position Overview The position requires delivery of program of projects globally by managing a team of project managers and/or should be responsible for execution of large project of size $20 million and above, defining and developing Project Management methodologies by working closely with the PMO- Head. He/ she should be able todefine processes and create WoW for projects, looks into overall project delivery and develop relationship with external and internal stakeholders including C-level executives. He/ She would be responsible for engaging in early phase of projects and work closely with the internal as well as external customer teams on Program delivery. Responsibilities Sets the direction for the entire Projects team, builds and leads a vibrant team Creates and manages a strong team of Project Managers Creates, Contributes and Implements the best practices Develops and lays down processes and procedure for the organization Contributes to business growth by expanding and enhancing current service offerings Awareness of and understands various Project Revenue Models Monitors the progress of all projects and deliverables Owns and is accountable for scope, effort, budget and delivery Drives continuous improvement in project deliveries and individual / team performance. Towards this, measures and analyzes deliveries and performance across projects and timeline. Contributes to annual planning of PMO and then executes it meticulously Is proactive and the ultimate escalation point on all matters related to all programs undertaken and team management Will look at Process efficiency and innovate methodology with a view to maximize value provided to the business units Establishes and maintains excellent relationships with customer / Business Units Viewed and perceived as a Role model and a genuine Team Player Managing & Reporting – Scope, Change Requests, Contractual Milestones, status to internal and external stakeholders Complying with PMO financial rigor and reporting- Weekly, monthly, quarterly Experience Total 12 to 15 years of experience, out of which at least 3 years at a senior management level. Experience in managing diverse and multiple teams and complete ownership and responsibility of the team Hiring and retaining the best talent, performance management Managing aspirations of individuals Creating and implementing growth & development plans for the team Managing team motivation levels Resource planning and balanced resource utilization across different Projects Mandatory Skills Should have managed Projects and Large Programs independently. Must have handled client management, transition, transformation and migration of projects Must have managed program budgets of up to US $ 100 Million. Understanding of contracts and bid management through to development of SOW’s highly desirable. Manages conflict constructively, can identify areas of improvement in team thinking. Should have been managing a team of project Managers Should have good analytical skills and eyes of detail, assess risk thoroughly and understands cause & effect systems. Knowledge and experience of working on diverse business models and team models with their pros and cons Hands on with MS project, MS Excel and familiarity with other Project Management Tools Infrastructure domain knowledge – Transition and Transformation projects,/and/or experience in delivery of technology projects like product development, implementation of tools or systems Integration projects Experience of Global Delivery with offshore/ onsite model. Understanding of the entire engagement lifecycle starting from engagement initiation, transition to steady state Mandatory Soft Skills with level of competence, Ownership and accountability Excellent communication & interpersonal skills written and oral Client relationship management Experience of managing large teams Ability to mentor and motivate Independent decision making Problem solving and conflict resolution Ability to Manage Diversity Ability to resolve problems Qualification Bachelor’s degree in IT/ Engineering/MBA or other management qualification Preferred PMP certified Preferred Extensive Project Management Training Proven Track record from Business Management perspective