Analog / Semiconductor Technical Support Engineer (Helix/IC) - Global Software company

Position: Technical Support Engineer Company: Global Software company - DevOps / version control / Security Salary: 80k GBP Fully remote Our client are the most impressive software companythat you may never have heard ofeven NASA use some of their software, the list goes on We are seeking a Senior Technical Support Engineer with expertise in semiconductor workflows and analog design to join our client's Technical Support team. In this role, you will provide technical support for our client's Helix suite, focusing on VersIC for analog design and related products. What does your day look like? Represent our client as the first point of contact Help customers by demonstrating your expertise in VersIC, analog design workflows, IP lifecycle management, and data management solutions for semiconductors. Diagnose and troubleshoot performance and integration issues Escalate complex cases and collaborate with Engineering for effective resolutions. Document solutions and best practices to expand the knowledge base. Tech know-how: 5 years in tech support Hands-on experience with semiconductor design workflows and IP lifecycle management. Expertise in analog/mixed-signal design tools, especially Cadence Virtuoso. Linux, with a working knowledge of basic networking and shell scripting. If the above sounds like you and you're excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, Tesla (I know, not the best timing, but still impressive tech), then send me your cv on here or by email to matthawksworthuk.com After we've had a call, I can send you the full position description and we can discuss the company in more detail. Thank you for taking the time to read our advert and I look forward to speaking with you soon. helix IC workflows semiconductors remoteworking globalTechfirm