Fantastic opportunity to own the Customer Success practice from the ground up for this hyper-growth Work Management SaaS start-up. The Company VC funded and run SaaS Start-up Global company - US, UK, Europe Innovative AI Work Management SaaS Benefits and Share Options The Role Own the Customer Success practice with a focus on platform onboarding, adoption and relationship management Build the strategy and the team from the ground up Work closely with the sales team on upsell, and expansion opportunities The Requirements Customer Success leadership experience for a B2B SaaS product Start-up experience Team growth and training experience