IT Production Observability Specialist

If you're craving freedom, nature, and a real challenge — the Extia Canada adventure is made for you Our consulting agency, located in downtown Montreal, specializes in IT and currently works with a wide range of clients across various sectors: banking, finance, insurance, industry, retail, public sector, and more. We've built a strong, close-knit team that’s ready to welcome and support new Extians Extia Canada offers a start-up vibe within a large international group Joining us means actively contributing to the growth of a fast-expanding agency, launching your own initiatives, taking part in exciting projects, training on cutting-edge technologies, and sharing your knowledge through our Comets communities First, who you are: Persistent , you never lose — either you win, or you learn. Detail-oriented , precision runs in your veins. Independent , you thrive with a good dose of autonomy. Then, what you’ll do: As part of a dedicated team, you’ll be responsible for providing the tools and platforms that ensure the health, performance, and availability of the company’s IT systems. You’ll play a key role in the continuous improvement of monitoring solutions used by technical teams. Design, deploy, and manage enterprise-wide observability platforms (monitoring, logs, metrics, traces). Implement monitoring solutions to ensure full visibility into IT systems (infrastructure, middleware, applications, etc.). Collaborate with production, architecture, and development teams to ensure seamless integration of monitoring tools. Define best practices in observability, alerting, and performance monitoring. Participate in technology watch and propose innovations to enhance coverage, performance, and platform reliability. Provide level 2/3 support and expertise for issues related to observability tools. Your profile: 3 to 5 years of experience in IT monitoring or infrastructure architecture. Excellent understanding of operating systems, networks, and distributed architectures. Proven skills in implementing modern monitoring tools such as Dynatrace , Prometheus , Grafana , or the ELK Stack . Strong troubleshooting skills for complex incidents. Analytical mindset, precision, autonomy, and a service-driven attitude. Proficiency in English and Spanish , both written and spoken (technical language included). Why join Extia Canada? 4 weeks of paid vacation to fully enjoy your free time Competitive health insurance (medical, dental, physio…) Annual salary increase based on performance 100% coverage of transport costs to make commuting easier Flexible hours to balance work and personal life Tripartite follow-up to ensure smooth integration and career progression Continuous training & certifications to boost your career 3 annual parties to celebrate together Regular 5 à 7 gatherings to foster team spirit and fun Winter chalet weekend getaway to celebrate the year’s results Internal mobility opportunities within an international group Office in the heart of downtown Montreal At EXTIA, we believe that diversity is a key strength for any company. That’s why we strongly promote equal opportunities for all candidates, regardless of background or identity.