Infrastructure Engineer

Role: Infrastructure Engineer Type: Permanent Location: Gloucester (on-site) Salary: Up to £40,000 Excellent Benefits & Car Allowance As an Infrastructure Engineer, your role will encompass a diverse range of responsibilities that are integral to the success of the Technology Projects Team. The Technology Projects Team operates in a dynamic and collaborative environment, where you will have the opportunity to work on various projects that drive customer satisfaction and technological innovation. Your contributions will be essential in ensuring that the infrastructure meets the evolving needs of the clients. By fulfilling these responsibilities and leveraging your technical skills, you will play a vital role in delivering high-quality infrastructure solutions that enhance our customers' operations. Duties and Responsibilities Working to Health and Safety legislation and standards Delivering technical server and cloud projects according to specifications and best practice Working with virtualisation and cloud technologies including VMware, Hyper V and Azure environments Developing and maintaining project documentation and knowledgebase Providing support to resolve Change Management issues Scoping project requirements and producing a Statement of Work documentation Collaborating with Account Managers to produce new business proposals and to review customers’ existing infrastructures, suggesting areas for modernisation Ensuring all time spent on projects is recorded accurately and within our corporate service delivery system Ensuring project handovers are documented and completed, working with colleagues from our service desk to ensure smooth integration Ensuring knowledge of technologies/infrastructures is kept up-to-date and relevant, by reading/listening to publish media Experience & Skills Required: Essential Full UK driving licence Excellent communication including verbal, written and presentation skills Evidenced experience of working within an IT support environment or for a Managed Service Provider At least 1 formal IT qualification for example, AZ-104 or AZ- 801, MD-101 or SC900 Excellent working knowledge of Windows Server environments and cloud technologies including Intune, Entra ID, DHCP, DNS and Group Policy, PowerShell Good working knowledge of Firewalls, Antivirus and Malware configuration Excellent working knowledge of MS 365 Administration Desirable Experience working on IT Server & Cloud projects involving planning, installation, and documentation Experience of active switching and routing, firewalls LAN WAN and WiFi technology ITIL Foundation qualification Previous experience of setting up authentication and security methods Knowledge of structured and fibre cabling Experience of Switching Configuration Experience of Wireless Configuration If you are interested with a relevant background please do not hesitate to apply now to discuss further. We look forward to processing your application.