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Customer Success Manager

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Company
Espire Infolabs Limited
Job location
South East London, UK
Salary
Undisclosed
Posted
Hosted by
Adzuna

Job details

Job: Customer Success Manager Job Type: Permanent Location: London, UK Must have skills Has Service delivery experience Has worked for a known services/consulting firm Has engineer or equivalent degree Comfortable traveling to client locations across UK on aneed basis Has some exposure to Data Analytics Job details: Desired Industry Experience: 5 years. Relevant Experience: Solutioning and Service delivery. IT Outsourcing, Offshoring, experience in Service Delivery Sectors: Spectator Sports, Retail, Logistics/Maritime Academic Qualification: Engineering or equivalent. Desired profile: The incumbent must have exposure to diverse technical skills and will be responsible for Solutioning and Service Must have worked closely with offshore delivery and onshore clients for successful engagement and governance Desired profile: Client Management and Solutions experience in Digital Transformation and Data Analytics. Additionally, complementing technologies, covering Integration, RPA, Cloud and Security Work closely with EMEA solutions team to be involved in Client/Prospect service delivery and technical discussions Provide local support to the Delivery teams and be the local technology advisor in the CSM Function Be the local point of Contact for Clients, Prospects and Partners Desired skills 5 years of IT experience in Solutioning and Service delivery in the EMEA region Prior project management & solutioning experience using offshore model and ensuring quality deliverables Good Understanding of IT Enterprise Services and Solutions with experience of working with offshore teams and outsourcing models Must be residing in UK and willing to work in London and travel to different client location ADZN1_UKTJ
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