Other Jobs
Loading...

Service Delivery Management

Sorry, looks like this job is no longer open 😔

Check out other job openings on our job board!

View more
Company
Diverse Lynx
Job location
Grand Central, NY, US
Job type
Full-time
Salary
Undisclosed
Posted
Hosted by
Adzuna

Job details

Role: Service Delivery Management Location: Jersey City, NJ (needs to be onsite at client 3 days a week with flexibility for additional days as needed) Type: Full Time / Permanent Experience: 15 - 25 Job Description: Technical/Functional Skills Responsibilities: Senior Service Delivery Director responsible for a globally distributed application support team Instrumental in driving performance and improving production stability Requirement to be primary face off to CIO's and senior business stakeholders Continually improve IT services and ensure team takes a structured and proactive approach to resolving technology problems Drive Best Practices among the global application teams as well as CTB (release / change management) Ensure compliance with all relevant internal instructions (SOX, circulars) and external regulatory requirements, including the management of operational risk Participate in the development of and effectively maintain the Incident management process Involvement in managing an agile development process (from a production perspective and run the bank) Qualifications: Senior level stakeholder management skills with significant background in Financial Services, previous experience supporting applications in Capital Markets, Banking and/or Insurance 15 years' experience supporting applications running in Unix environments and Windows environments, experience working directly with CIO's and senior business stakeholders 7 years of leadership experience leading large production support globally distributed teams Agile Software development, and experience in development projects Excellent Communication and Interpersonal skills (Written and Verbal) Flexible approach to working hours and responsibilities Self-driven and with an ability to work independently with minimal supervision Familiar with risk-based decision-making and escalations Previous Technology experience across technologies (Java, .Net, Oracle, Multiple Databases, Middleware) Proficient in MS Office (Excel, Access, and Project) skills Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Get the freshest news and resources for developers, designers and digital creators in your inbox each week
Start Free Trial
Connect
RSSFacebookInstagramTwitter (X)
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
© 2000 - 2024 SitePoint Pty. Ltd.