Dynamics Developer

Microsoft Dynamics 365 Customer Engagement (CRM) Developer Are you a skilled and passionate Microsoft Dynamics 365 Developer? Do you want to help drive business success within a friendly and proactive IT department? Then you’re in luck DD Products & Services Ltd has a vacancy that is perfect for you Join us to take on challenging projects and support tasks and help shape the future of our Dynamics system. We have many users operating within the Customer Service, Field Service, Sales Enterprise and Customer Insights modules. As part of our Dynamics strategy we are also introducing Finance & Operations into our businesses. Duties & Responsibilities Defines objectives by analysing user requirements, envisioning system features and functionality. Designs and develops solutions using available programming, database, and software tools. Follows the project through the full SDLC from design through to testing and roll-out. Identifies, take-ownership, investigates, and propose solutions to development and production problems and work with other developers to create a resolution. Keep end users & the IT service desk informed of fixes and changes. Adheres to departmental procedures in areas such as version control, systems implementation and participates in the change board when required. Support and upskill towards our Dynamics 365 Finance and Operations systems. Gives training and presentations to the immediate department & end-users when required. Creates and maintains documentation including design specifications, user guides, and technical documents. Experience Required Monitor and fix data integrations between third party systems and CRM using SSIS / Web API. Knowledgeable of CRM security model and able to apply best. Experience writing plugins and custom business process flows. Previous experience of Dynamics CRM Online customisation tools and processes. What do we offer? Flexible remote working, subject to operational requirements Discretionary company performance related bonus Comprehensive discount portal including gym memberships, shopping savings and days out SmartPay loan scheme – with the added bonus of no interest being applied Cycle2Work scheme Enhanced holiday entitlement – 33 days in total (including bank holidays) Additional day off to celebrate your BIRTHDAY Ability to purchase additional annual leave Company pension scheme Dental plan Company sick pay, life assurance and enhanced maternity/paternity pay Eye test vouchers Mental health support services and a virtual GP service Free parking on site Who are DD? DD offers specialist products, equipment and support services to the dental and Aesthetics markets across the UK and the Republic of Ireland. We are rapidly growing and our vision is to become healthcare’s first choice for clinical treatment and service solutions. Our IT team is full of energy, with a passion for what they do. So it’s key that you are keen to be part of a collaborative and successful team.