Other Jobs
Loading...

Helpdesk Engineer

Sorry, looks like this job is no longer open 😔

Check out other job openings on our job board!

View more
Company
Cubiq Recruitment
Job location
UK, UK
Job type
Full-time
Salary
£35000 - £38000/annum + benefits, holiday, Sick pay, train
Posted
Hosted by
Adzuna

Job details

1st/2nd Line Helpdesk Engineer Central London – Hybrid Salary range £35,000 - £38,000 plus excellent benefits package The Company A well-established and innovative Managed Service Provider specialising in delivering high-level and reliable technology solutions. They excel in areas such as Network Management, Technical Support, Cloud Computing and Cybersecurity, supporting businesses with tailored expertise to drive growth. This is your opportunity to step into a critical role within the Service and Support department, where you will provide advanced technical expertise, support and problem resolution across a wide range of technologies. They are really looking for someone who has the ability and keenness to learn as all technology is complex and enterprise-level. A full in-depth training period is given on the start date including 121s, Workshops, training courses and more Benefits Birthday off work 20 days Annual Leave Bank holiday Private Medical care – Including Optical and Dental Perk Box – discounts, retail Cycle to work scheme Season Ticket loans Lunch/Refreshments in the office Staff engagements – Monthly team activities and Meals Training – Allocated training budget, this is done on a personal basis on what you would want training/certifications on Training tools and Information banks Enhanced Sick pay Annual Salary reviews & personal promotion plans As a 1st/2nd Line Helpdesk Engineer, you’ll be expected to: Triage and troubleshoot 2nd Line tickets with the ability to identify Major Incidents Administer and optimise systems, ensuring compliance with cybersecurity standards and delivering seamless performance Provide high levels of customer service to all end users Contribute to the success of a high-performing team while developing your skills through exposure to new technologies and environments Can you? Provide expert-level support for Windows, Office 365 & Microsoft tools and services? Identify Major Incidents? Excel with Active Directory, Entra, Mimecast and Operating systems? Demonstrate experience with email applications, including administration of enterprise email and customisation of Microsoft Office Suite applications? Explain your knowledge/experience of networking technologies? Work under pressure, manage client expectations, and deliver quality solutions within deadlines? Desirable Audio Visual support experience If the above sounds like you, then I would love to speak with you about this exciting position If you are passionate about delivering quality IT solutions and thrive in fast-paced environments, this role offers you a chance to grow and make a tangible difference. If you are interested in pursuing this opportunity, please apply with your CV and I will look to speak with you as soon as possible
Get the freshest news and resources for developers, designers and digital creators in your inbox each week
Start Free Trial
Connect
RSSFacebookInstagramTwitter (X)
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
© 2000 - 2024 SitePoint Pty. Ltd.