Windows 11 Deployment Engineer Pay Rate: Flexible Fully onsite Uxbridge 6 Month contract Key Skills: Windows 11 Key Accountabilities : Provide standard incident resolution via IT Service Desk processes Provide basic technical troubleshooting to ticket-based issues, IT projects and strategic initiatives Manage basic projects related to service desk processes or technology solutions Develop and maintain documentation for end user community and other IT Departments Additional projects or tasks as assigned by management Responsibility of remote sites to help support and maintain their IT support needs Drive and promote improvement to the customer experience within Data & Technology Skills: Excellent interpersonal, verbal, and written communication skills Excellent problem-solving skills Client focused approach to work; excellent customer service skills with a “Customer Experience” mindset with their end user support A flexible attitude with respect to work assignments and new learning Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail Willingness to work in a matrix environment and to value the importance of teamwork Willingness to travel to other locations to provide support as instructed by management Knowledge and Experience : Prior experience within a support focused role, ideally with customer experience as a focus Basic experience is required in Hardware (Intel based equipment) and software (PC based operating systems and applications) Basic knowledge of standard IP-based networking topologies, networking hardware and exposure to network standards and network protocols If you are interested please apply or send your CV to luke.sandilandscpl.com