ServiceNow Architect

Cognizant is looking for a skilled ServiceNow Architect to join our team. This full-time flexible role is based in London and offers an attractive salary and benefits. Key Responsibilities: Experience on ITIL Process consulting and/or implementation ServiceNow Implementation Specialist & Admin certification Lead and own ServiceNow technical deliveries Guide, mentor and train team members Create value-adds and accelerators on ServiceNow Define and implement differentiators for ServiceNow development and support projects Experience on following ServiceNow modules – Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS Experience on Mobility, Discovery and Orchestration Experience on Java scripting Excellent understanding of ITIL processes Ability to define and implement best practices Experience in creating and modifying workflows Experience in design, development and deployment in ServiceNow Essential Skills: Experience in documentation and review activities Experience in complex data migration Experience in conducting trainings on ServiceNow Excellent experience on complex ServiceNow integrations Experience in creating custom applications Exposure to Project Portfolio Management, SDLC, Financial Management, Demand Management, and Service Watch is preferable Good understanding on ServiceNow dedicated and shared instances usage and feasibility Excellent experience in creating customer reports and dashboards Experience in conducting and document due-diligence for customer tools, process and projects Experience on configuration management – process definition, modeling and process refinement CMDB and Discovery troubleshooting Experience on ServiceNow foundation data management and data modelling Experience on LDAP integration Ability to create integration architecture Ability to create templates for foundation data, CMDB etc. Experience in Java and related web technologies is preferred Nice to have skills: Creation of script-based assignment and approval rules. Creation of Business Rule, UI Action by using Glide script. Creation of Glide Record object Creation of custom related list. Creation of Access Control List with the help of Scripting. Creation of Script based UI Policy and Client Script. Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate Querying the table by using Glide Record Referencing Glide List Debugging script Creating and customizing UI and pages using Jelly Working with complex Log Files. Render forms, lists, UI Pages, and many other things in Service-now.com with the help of Jelly Designing of Macros and Formatters. User Administration Web Service Integration User Interface Level Integration MID Server Integration Integration with tools, applications and systems Mobility and related integration AngularJS, Node.js and Bootstrap Use of Import Sets for data loading from external file or database to the service-now.com At Cognizant, we engineer modern businesses to improve everyday life because we're dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or cognizant.