Account Director - SaaS / Software House

Account Director - SaaS / Software House A leading provider of cutting-edge SaaS and Hardware technology is looking for an experienced Account Director to take charge of key client relationships. This role is all about working closely with major customers, ensuring they get the best from their technology solutions while identifying opportunities for growth. The Role: The Account Director will be responsible for managing a portfolio of high-profile clients, building strong relationships, and acting as a trusted advisor. They will work closely with sales, support, and delivery teams to ensure customers receive top-tier service and stay engaged with new product developments. Key responsibilities include: ?? Strengthening relationships with existing clients and understanding their business needs. ?? Identifying opportunities for growth and upselling additional solutions. ?? Collaborating with internal teams to improve service delivery and resolve issues efficiently. ?? Keeping clients informed about new features, updates, and industry trends. ?? Creating a sense of community among customers, fostering collaboration and shared insights. The Ideal Candidate: ?? Has at least 5 years of experience in account management, ideally within IT / SaaS technology ?? Is a confident communicator who can engage at a senior level. ?? Understands complex software solutions and can translate technical concepts into business value. ?? Thrives in a fast-paced environment, managing multiple accounts with ease. ?? Works well with internal teams, ensuring a seamless experience for customers. This is a fantastic opportunity to take on a senior role in a growing company, working with some major UK and global brands For further details and to apply, please send your CV to jon.brass Circlerecruitment .com Account Director - SaaS / Software House / Hertford Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - Circle_Rec and LinkedIn - Circle Recruitment. ADZN1_UKTJ