Project Specialist

Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £1.8 billion in 2023. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Your Future Starts Here PURPOSE OF JOB: The specialist will plan, implement, and oversee various tasks within the SJP Daas project. Your critical role includes accurate billing and reconciliations for Microsoft CSP and Service Fees. Additionally, you’ll maintain a comprehensive system tracker and ensure alignment with user counts and service parameters. KEY RESPONSIBILITIES: Perform monthly reconciliations of CSP and service fees. Investigate discrepancies and rectify any billing inaccuracies promptly. Coordinating and updating procedure guides and ensuring processes are fully executed within time scales. Creating and reporting on all aspects of SJP returns requests. Collaborate with internal teams to ensure correct and timely billing. Keep the tracker up to date with partner details, device counts and service fee information. Maintain a systematic tracker that records partner onboarding and service-related data. CORE COMPETENCIES: Experience with using Microsoft Office Suite Good communication skills Team Player Attention to Detail Organisation skills Problem solving QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: A-C GCSE Mathematics & English - Essential Years of Experience 1 Years Experience in similar role - Essential