Customer Success Manager | £60,000 Benefits | London (Hybrid) Here at Burns Sheehan, we have exclusively partnered with a high-growth FinTech firm transforming how financial professionals use technology. They’re hiring their first Customer Success Manager to take full ownership of customer onboarding, adoption, and engagement. The Role: As the Customer Success Manager , you will help lead product demos, provide training, and ensure clients maximise the platform’s value. This is a hands-on role where you'll shape the Customer Success function from the ground up. Key Responsibilities: 2–5 years’ experience in B2B Client Success, ideally in FinTech or Financial Markets or working with SaaS products Strong communicator who builds trust with clients Technically curious and comfortable explaining workflows Ready to make an impact in a growing company Sound interesting? Fell free to Apply now Customer Success Manager | £60,000 Benefits | London (Hybrid)