Customer Success & Business Operations Associate

This company is a fast-growing proptech startup with a mission to transform the UK property market. Founded in 2022, it leverages cutting-edge technology, open data, and AI to make moving homes easier, faster, and more efficient. The company is dedicated to delivering innovative solutions that simplify the property journey, offering a seamless experience for customers. This company has a small, dynamic team that thrives on innovation, collaboration, and ambition. It offers a supportive environment where self-starters can learn rapidly and make a meaningful impact. As part of this fast-paced business, employees can expect hands-on experience, rapid career growth, and exposure to the latest technologies in property and AI. ✍️ Role overview: This role exists to ensure smooth customer experiences and optimise business operations. As the Customer Success & Business Operations Associate, you'll handle a mix of customer support, business development, and operational tasks. This is a hands-on opportunity to learn, grow, and contribute meaningfully to a high-growth startup. You’ll join a collaborative team that values innovation and authenticity. The office is located in a vibrant area of Central London, surrounded by cafes and startup culture. The company fosters a positive, inclusive environment, with mentorship from industry experts and opportunities for professional development. ✅ What you’re good at: Excellent written and verbal communication skills Strong problem-solving abilities and attention to detail Quick learner with adaptability to new technologies Passion for technology and interest in the property sector Initiative and ability to work independently ⭐️ Bonus points for: Experience in the home buying or selling process Familiarity with CRM tools like Hubspot Interest in AI applications and tech-driven solutions