Director of Product

JOB DESCRIPTION Director of Product Who We Want Blink is seeking a strategic, visionary, and execution-driven Director of Product to lead our product organization through its next phase of growth. This role will serve as the connective tissue between user needs, business goals, and scalable product solutions. The ideal candidate thrives in fast-paced environments, understands how to ship with quality and speed, and is passionate about building products that drive measurable client impact. You will oversee the entire product lifecycle—from ideation and strategy to go-to-market and continuous iteration. This is a critical leadership role at the center of Blink’s mission to power performance, culture, and engagement across modern organizations. Key Responsibilities Product Strategy & Vision Define and own Blink’s product vision, roadmap, and long-term strategy, ensuring alignment with customer outcomes, internal operational needs, and company growth targets. Partner with executive leadership to set product priorities that align with strategic goals, revenue targets, and user feedback. Identify market trends, emerging technologies, and customer insights to continuously evolve Blink’s value proposition. Cross-Functional Leadership Collaborate closely with Engineering, Design, Sales, Marketing, Client Success, and Operations to deliver cohesive and scalable product experiences. Lead cross-functional product development cycles, ensuring smooth planning, alignment, and communication across teams. Serve as a strategic thought partner to the Customer Success, Sales, and Opertaions to ensure customer and market needs are represented in every release. Team Building & Leadership Build and scale a high-performing product team, including product managers, UX/UI designers, and product operations. Develop team rituals, tools, and standards to ensure quality, velocity, and consistent prioritization. Mentor and grow team members through coaching, clear expectations, and individual development plans. Product Execution & Lifecycle Management Own the product development lifecycle: discovery, definition, scoping, delivery, and iteration. Prioritize features and enhancements based on business value, effort, and strategic alignment. Define, track, and communicate product success metrics (adoption, retention, engagement, NPS, etc.) across stakeholder groups. Client & User Advocacy Champion the voice of the customer by translating user feedback and usage data into actionable product insights. Partner with the Customer Success team to continuously enhance onboarding, training, and in-app education experiences. Ensure client-facing documentation, help articles, and support content reflect the latest product capabilities and changes. Platform, Integrations, and Scale Lead platform evolution initiatives, focusing on extensibility, API development, and seamless integrations with HRIS, CRM, and analytics systems. Work with Engineering to ensure product architecture supports long-term scalability, reliability, and data security. Own internal tooling and platform enablement features that improve operational efficiency and team performance. Qualifications Bachelor’s degree in a technical, business, or design-related field; advanced degree (MBA or MS) is a plus. 8 years of product management experience, with at least 6 years leading product teams in a SaaS or B2B tech environment. Proven success owning product strategy and driving high-impact product initiatives from zero to launch to scale. Strong understanding of user-centered design, agile development, and product analytics. Excellent communication and stakeholder management skills, including executive-level reporting and presentations. Familiarity with tools like Figma, Jira, Notion, Productboard, Intercom, and HubSpot. Deep empathy for customers, especially HR, People Ops, and Ops leaders in small to mid-sized organizations. Preferred Qualifications Master’s degree (e.g., MBA or MS) in a relevant field. Experience building or scaling customer success in a startup or high-growth SaaS company. Experience building platforms for HR, operations, or workforce analytics. Technical fluency and the ability to converse with engineers on trade-offs, scalability, and system architecture. Experience working closely with client success and sales teams to support go-to-market strategy. A data-informed mindset with strong instincts around product usability, adoption, and growth loops. Prior experience in a startup or scale-up environment, preferably VC-backed. These preferred qualifications are not mandatory but would be beneficial for the role and may give candidates an advantage during the selection process. Why Join Blink? Impact: Play a key role in scaling a high-growth event tech startup Career Growth: Opportunity to shape Blink’s product strategy and roadmap, with potential for advancement into senior leadership roles within Product or cross-functional executive tracks. Innovation: Work with a cutting-edge platform transforming the events industry Collaboration: Be part of a dynamic, fast-paced, high-energy team Culture: Thrive in a family-oriented environment that values teamwork, mutual support and mutual respect Compensation: Competitive salary, commission structure, and performance incentives Additional Information This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties. Open communication and feedback with the Principal is encouraged, especially as the job evolves. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities listed above are essential job functions and requirements and are subject to possible modification to accommodate individuals with disabilities reasonably. To perform this job successfully, the incumbent will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Equal Opportunity Employer Blink Tech Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.