Senior Information Technology Administrator

Adamson Systems Engineering is in an exciting phase, expanding our teams across the organization as we continue to push the boundaries of innovation in the professional audio industry. We are hiring for many new positions to keep up with global demand. As a leader in the design and manufacture of premium loudspeaker systems for live sound and installation markets, our name is celebrated by professionals on stages and in venues & theatres in more than sixty countries. This global presence not only reinforces our reputation for delivering exceptional sound experiences but also protects us from any financial risks that may arise from trade barriers in individual markets. Recently named Business Of The Year by the North Durham Chamber of Commerce, this recognition reflects the dedication, passion and expertise that drive our success. Join us as continue our rapid growth and shape the future of sound. For more information about our company, visit www.adamson.ai We are actively looking for individuals motivated by vision, innovation and challenge: those who will stop at nothing to achieve their goals. Out team values principled engineering combined with diligent execution with each team member striving to make each new product better We are looking for a Senior IT Administrator who will be responsible for the maintenance and planned upgrades to our network infrastructure, as well as the day-to-day administration of computer hardware. Responsibilities: Providing prompt and effective first-level support for network issues, telecommunications, and workstation-related concerns, serving as the initial point of contact for all IT-related inquiries. Ensuring Distributed Replicated Block Device (DRBD) functions as expected. Maintaining network performance by monitoring and analyzing system activity, optimizing performance, troubleshooting network issues, and escalating problems as required. Diagnosing and resolving hardware and software issues, including replacing defective components. Assisting in the maintenance of all network hardware, software, printers, phones, RF hand scanners, laptops, and other IT equipment. Ensuring the company’s 3CX phone system remains in optimal working condition. Preparing users by designing and conducting training programs, as well as providing reference materials and ongoing support. Staying up to date with industry developments by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with industry organizations. Protecting the organization’s assets by maintaining confidentiality of sensitive information. Supporting organizational goals by taking ownership of new and diverse requests and exploring opportunities that add value. Skills and Qualifications: Degree in Information Technology, Computer Science, or a related discipline. A minimum of 7 years experience in a similar role. Industry-standard certifications such as A, Network, MCP, etc. One to three years of experience as a Microsoft Systems Support Technician. Hands-on knowledge of current Microsoft software, including Windows and Office applications. Practical understanding of desktop and laptop repair, as well as troubleshooting methods. Proficiency in the following systems (considered strong assets): LINBIT DRBD, Open-ERP, ECI M1, Warehouse Management Systems, Anti-virus software (Sophos, Avast), Network security, Office 365, Windows 10, Windows Server 2012 R2, Juniper Networking, Cisco Wi-Fi. Working knowledge of VoIP phone systems (Yealink). Exceptional interpersonal skills, written communication abilities, and organizational skills. Benefits Casual dress Company events Dental care Disability insurance On-site parking Vision care Accessibility Adamson Systems is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Adamson Systems is committed to creating an accessible and inclusive organization; we provide barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work to accommodate your needs. Disability-related accommodation during the application process is available upon request.