What to include in a maintenance agreement - Wordpress sites

Business
1

Hi I am using wordpress to develop client websites. Now I am thinking of creating a maintenance agreement so clients will have the option to sign up for that after the project is ready. This will enable me to keep close ties to them, whereas without a maintenance agreement they would only really come back to me if something went wrong.

I was thinking of including around 3 hours value each month as standard, and that can be used for:

  • Updating wordpress and its plugins.
  • Helping them perform updating if they forgot how/cant bother to read the manual.

Is there anything else I should be including, and thus the 3 hours value make sense?

2

Backups, if there aren’t already in place.

3

yes that’s a good one, although i would still recommend they take one themselves at least once a month.