Website payment gateway issue

we have website for flowers,cake and gifts delivery service in all over India now we are facing a problem
some time when a use click on ad to cart for a product the page goes blank .

we request you to please suggest us to possible reason for this ?

I went through your website and added/ordered a few products to the cart, haven’t faced any issues. Did your users complain on this. Hopefully, this might be a bandwidth problem. Try using a faster connection and see whether you are facing the same problem.

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