Website and user flow review

Hi All,

We are an online gifting website where people can send the gifts to their loved one living in other cities. But we have gifts which are based on city of delivery. Hence we are asking users to chose the city for gift delivery instead of just getting it based on IP or GEO. However we are not sure that how does it play our from user flow and experience perspective. Our website is https://www.winni.in

We request the community members to review our site and user flow/experience as well. We would welcome any critique/feedback. Thanks a lot in advance.

Looking forward for great inputs to improve our website.

Warm regards,
Anusha

I think the general idea is good. It makes sense to select the area first, and then show the gifts available in that area. However, I found the implementation a bit “abrupt”. Maybe it’s just me, but this seems a bit terse and unwelcoming as the first thing I see on your site:

Perhaps you could change the wording a little. Maybe something like this:

“To help us find your perfect gift, please select the city for delivery.”

The other problem I found was that after I’d selected Jaipur, the site set cookies for that city, and I was unable to look for gifts for another city until I’d deleted them - which many users will not know how to do.

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Dear TechnoBear,

Thanks a lot for your feedback. We will incorporate your feedback.

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Good site. But quality of product images is too low and description is not enought informative. For example, for a cakes i would like to know the list of ingredients used.

if you want feedback from a user perspective then peek user testing is very useful (and free 3x a month) as you get a video of a person using your site and answering 5 questions about your site as they go. just google peek user test.

Anusha really I like this website and I like the colors on your website it is very attractive but I can see no social buttons on your website, I think you need to put social icons and buttons on your website where people can connect to you through social platforms and can share your pictures and products as well on social platforms like facebook , twitter , pinterest , tumblr and all other famous social networks.

They are there, about halfway down the page!

Oh yes they are but when I click into any city then I dont find any social buttons there for sharing it to social platforms now they are no there

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