Watching, instructing, recording via webcam

This is not an adult webcam related question. I’m new to webcamming. Please explain how I can accomplish the following:
Rather than travel to provide instruction face-to-face, I’m wondering how I could:

  1. View a client via their webcam remotely.
  2. Converse with them while they’re on camera (I don’t necceesarily need to be seen on my end).
  3. At the end of the instruction, I or they, can record their actions.

Would I need to “dial” into them?
Would it be best to have a web page to view them live through?
Which way would produce the best quality recording?
Thanks.

It sounds like you could do everything you’re trying to do via Skype. As far as recording goes, there are plenty of programs that allow you to do this. I don’t have much experience with any of them, but Vodburner is a popular one.

Beyond Skype, if you need something more robust to to instructional webinars, I’d check out GoToMeeting.

Have you tried http://teamviewer.com yet?