** server can't find www.example.com: NXDOMAIN error

I am on one of those shared hosting services and recently updated my name server entries where I purchased the domain.

I read it takes 24-72 hours to fully convert to the new name servers so should I expect the following error when doing an nslookup:

** server can’t find www.example.com: NXDOMAIN

I did this check after 11 hours of changing name servers. When I do a dig, the name servers are listed as the updated one. However, ping, nslookup, and traceroute fail to resolve the domain name.

Is this error normal and do I just need to wait a day or so?

Yeah, it’s going to take longer then 11 hours. Be patient. :slight_smile:

DNS propagation takes 24-48 hours usually. If you have a Linux system, use dig to query nameserver directly to make sure that Nameserver is responding for the domain.

dig any domain.com @ns1.nameserver.com

Thank you all. I found that my subdomain for www.example.com was not setup. I only had example.com setup so I just added the www.example.com. DNS propagation for some reason was really quick.