48 hours trying to sort this out. Sorry if book questions should not be here but this is the only site I can find
OK has anyone got a link to the code examples of 4th ed of Kevin Yank’s Build Your Own Database Driven Web Site? Not on the site where it is supposed to be and Sitepoint books have ignored my requests for help.
No need to read on just my opinion of a company I would NEVER buy a BOOK from nor do any business with.
Why the hel** does the link for code examples for an older edition not only NOT WORK but then FORCE YOU to the new edition. That is hugely disrespectful of existing customers.
I LIKE working with books. OK the 4th edition is not completely up to date but a quick run through would help lots.
I find it the height of arrogance for Sitepoint to not only remove the code from the book’s page (the link in the book implies it is good news as you will never lose the CD!!!) but then to have the gall to redirect the code link it to new book after not supporting the old one - unbelievably arrogant inappropriate marketing.
By all means do a redirect AFTER the code has started downloading but to delete the code and just point to the new book is the height of … I don’t know but I feel like I have been dumped on from a great height.
I have just spent eight hours in broken hardware hell and was going to charge through the book in about 4-8 hours. It was going to be light relief…
This book is still on sale and in many libraries. It really does Sitepoint no good being seen as “evil” (in the Google sense), rapacious and just plain mean.
I certainly will never buy any of your books again nor sign up for any of your courses. Sorry as a company Sitepoint is simply not to be trusted to honor its commitment to its customers.
Hi @shomer; ,
Apologies for your bad experience, it sounds super frustrating.
We never ignore requests for support so I wonder if there is an issue with your emails getting through.
I’ll have one of our support team respond to you as soon as the office opens.
Hey shomer, really sorry to hear about the trouble you’ve been having here. Are you able to DM me the email address you used to contact us? From a quick search in our support system I can’t seem to find your message, but I could just be looking in the wrong place.
I agree it’s not ideal that we are pointing people to the updated edition of the book. That’s mainly down to technical limitations that came about when we retired SitePoint’s ancient shopping cart system last year — all of the code archives were tied up in there, and we had trouble finding a sensible way to manage older editions of our books. There was a big backlog of tasks involved in the changeover and this meant that we probably weren’t as diligent with our housekeeping (to borrow ralph.m’s phrase) on this particular issue as we could have been.
Now, it should go without saying that you’re welcome to contact us at support any time to request a copy of the code archive. Most of the time you shouldn’t have to wait more than 12 hours to get a response back from us, often much less.
I’m going to have a conversation with our dev team today and see whether we might be able to create some slightly better quality resources for readers of our older books, especially when we are redirecting people from older pages. In the meantime, if you need them all of our past code archives (going back to 2003) are linked here: http://www.sitepoint.com/code-archives/
Tim thanks for that. Sent Hawk the email. Just discovered the errata link points to the home page of the new book.
I have ZERO problem with the promotion of the new bool but the appropriate link should also work. Anyhoo have had a nightmare with WAMP installations trying out the old book so will try and look at the new