Our Wordpress Website Using Cloudflare is No Longer Showing Mobile Version on Mobiles

Our Wordpress website is Azam.info. Before we switched to full Cloudflare, it worked perfectly in the sense that a desktop ‘full’ version of the website would appear on desktop devices and a mobile version would appear on mobile devices.

The mobile version would show through a plugin called ‘WPtouch’.

However, since setting up Cloudflare, the mobile version usually doesn’t show. People see the desktop version of the website on their mobile. That means the blog text, which is very small, is impossible to read.

Sometimes we see a mobile version of the website on desktop.

We have meticulously set-up Cloudflare (free version) as per all the guidelines.

The SSL/TLS encryption mode is set to “Full”.

We have got the ‘WP Cloudflare Super Page Cache’ plugin installed.

The Page Rules we have set-up for this website within Cloudflare are as follows:

I’m not an expert, but it seems that Cloudflare is caching a desktop version of the site and then showing that to mobile users without allowing ‘WPtouch’ to show a mobile version?

Could you please guide me in terms of what we can do so that our mobile plugin continues to work and shows people a mobile version of the website when on mobile, and that a desktop version shows to desktop users?

Thanks a million. I’m grateful for your assistance.

As far as we know, we have switched Cloudflare’s Edge caching to “off” for the blog via the Page Rules. Browser cache is still on.

I’m wondering if Cloudflare is still caching the website because of some setting or other? These are our Cloudflare settings on our webhost (which is integrated with Cloudflare) and it is the same settings on our Cloudflare Wordpress plugin etc.:

The Page Rules we are using are in my post above.

Is there any specific settings we could change so that mobile users are once again presented with a mobile version of our website?

To recap, we have a Wordpress plugin that shows mobile users a mobile-friendly version of the site. This worked perfectly for many years before. However, since setting on full Cloudflare, mobile users no longer see a mobile version of the website. This means the mobile users can’t read the very small text they see when visiting our blog etc.

Thanks very much.

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