New page linked in sunshop Landing in main.index page

I am developing a website i sunshop e-commerce shopping cart.My problem is that i want to link a page from main_index.html page through a menu stored in table_information,so i searched for the same and i found the following link.

I followed the instructions given in the above link.As of now my new template name is page_sign_in.html and the link is supposed to me


If i give the above link its showing the following error in my website

" Not Found

The requested URL /catalog/sign-in.html was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. "

and the url is turning to

And if i copy the url http:/ and paste it in browser,its navigating but showing the front end of index page.

And i am using the bigshop_responsive template,which is a default template in sunshop

Please i need some suggestions on this or some tutorials whivh might help me.

First, this is not the right area to post this… but to be honest, I’m not quite sure where to move this. I’ll think about it.

It seems that you’re following the instructions correctly so I would ask them directly. Do they have a ticket support system?

I’m afraid I never used their services so I can’t be of further help

I agree, login to their helpdesk and submit a support ticket, you should have access details when you purchased a licence.