So after using hostgator.com for about a decade, I can no longer justify staying there as the experience keeps going downhill for me. Today was my second time contacting Site5 via their website chat, and both times the response times of the agents after reading a chat is not very productive. I am sure they are talking to other clients at the same time, but waiting for a 3 word reply after 10 minutes defeats the purpose of not sending an email.
Today I was going to sign up, but all their order pages are timing out to cloudflare error pages saying it is getting no response from order.site5.com and the online support did not appear aware of this so I am unsure how long it is has been down. However, this is making me second guess moving all my domains from hostgator to site5.
My websites are basic wordpress, php, mysql sites. I know recommendations and opinions tend to be relative, but who is the recommend goto host nowadays?
This is really interesting because I decided to swap from HostGator to Site5 only a few months ago.
I haven’t regretted it since.
The support, quality of service and ridiculously affordable prices (checkout their turbo plans) won me over from day one. When you have bought a product with them, you’ll see how their support team Interacts with you differently.
I have had 99.99% uptime since moving and never a problem with random outages. I only run Wordpress and Magento installations - and they have experts in those CMS’s that help out too.
Thank you for the detailed response, how many websites did you move to them and do they have high amounts of traffic? Someone pointed out to me that EIG also ran site5 which worries me even more as I found an article prior to the my search that recommended Site5 because EIG had no ownership in it. Looks like the search won’t be as easy as I thought.
I transferred 5-6 complete Wordpress installation and 2 Magentos installations. These were fully functional websites that generated revenue - so I hoped for a smooth transition - which happened.
Of course, every experience is different… So keep that in mind.
As far as I’m aware, Site5 isn’t the only option. So many more out there that offer the same (if not more) for less.
I’m not sure how you’d feel about a host based in the UK, but if that’s not a concern, I’ve used United-Hosting for so many years now, I’ve lost count (12 maybe?). They have always been very reliable with quick responses to queries, and they’re good at telling you in advance when they’re moving the infrastructure around. I suspect the pricing maybe higher than you’d get at Hostgator, but there is the old adage, “you get what you pay for”.
Few more words based on review of the Site5.com: support and services they provide are good, but the there is definitely a room for improvement. Small online businesses and self-employed web designers or developers will find this host to perfectly fit their requirements. The service delivers top notch hosting for websites varying from a simple HTML site to a composite membership based on WordPress CMS or PHP. However, you would need better maintenance and monitoring through the web hosting control panel, with more contemporary tools to be able to forget about other vendors forever
Just wanted to thank everyone for their replies. I am still searching but got thrown into a different project. Will update this with any findings in the mean time.
If you are looking for a good hosting company check out this company: bizzahost.com been using them for over a year now. They just upgraded their servers to NGNIX/Engintron, so speeds are pretty insane
If it helps, years ago I dumped GoDaddy, BlueHost, and Hostmonster and transferred most of my sites to SiteGround. With 24/7 support, online chat support, and a great support ticket system, I’ve been pretty happy with their services. Not only that, but my sites run much faster than GoDaddy’s slow servers. Even GoDaddy’s top of the line can’t cut the mustard with large visitor sites.
Of course, if your site(s) is(are) pretty heavy, then I would recommend going with a service that can handle the traffic load your site is generating. Possibly going with a CDN or multiple CDNs. I’ve heard WP Engine is pretty good. Pricey but well worth it if any of your clientele have large sites that take a lot of visitors.
DreamHost worked very well for me for many of my smaller project. They customer support is excellent and for a simple HTML, PHP, MySQL website it’s quite excellent.
There are lots of different opinions about these companies and it is hard to tell if something will perfectly suit your needs. If you’re still looking where to host your site, check EURO-SPACE hosting, this one would be a good alternative, as their support is well-trained and very responsive. And the customer reviews also good at Trustpilot.
Go for providers that not oversell, I was with hostgator too and when I got a problem I always have to wait for ages! Now I’m with HawkHost, great prices, good service and awesome support.
I decided on two different hosts. One for personal sites, and the other commercial. I came to my choices by reading complaints of other hosting sites (about 100), thus eliminating those with the most complaints. The final decisions are wephostingpad.com & inmotionhosting.com Both have good support, but inmotion is ran on SSD drive, which is a lot faster and handles more. It is also about $125 - $150 more per year after the first year and half. You can search the web for discount coupons for either before sign up. I feel the extra is well worth it. You get what you pay for.
Site5.com is quite reliable. Though I’m a loyal customer of hostforweb.com hosting provider . It works absolutely great for my website. and you know, the customer support is the most friendly I’ve ever got)