Laptop Restarting/BSOD'ing Randomly - HP G60- Win 7 x64

HP G60-459DX Laptop
Windows 7 64-Bit

My laptop is restarting randomly. I have un-checked “Automatically restart” from System Failure in the Control Panel. It still restarts and only flashes the error message for a split second. It seems to be happening randomly and does not seem to depend on CPU load. CPU temp is aroun 58C.

Last time it actually let me read the BSOD. I am attaching it below.

I don’t think it is a software problem but I could be wrong. I updated my BIOS, and ran the memory and hard disk tests located in the BIOS.

The Event Log for a recent restart can be downloaded here:

HELP HELP HELP - I’ve already lost two days of work

What programs have you had running at the time?


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000406F8
BCP4: FFFFF8000248BEC0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Users\Eric Spett\AppData\Local\Temp\WER-37861-0.sysdata.xml

Did you have any software updates (windows or any other) around the time that it started to BSOD?

Nothing that sticks out in my head.

Could trying to reformat help? Is this likely hardware or software related?

Hey Espett, I’ve done a bit of researching and it seems that ZoneAlarm “may” be a cause of the restarting issue. If I were you I’d uninstall this even as a process of elimination as this suggestion seems to have worked for others before…worth a shot! Usually (from my own experiences) constant reboots are memory related, overheating or overclocking! - the solution is nearly always something simple so I suggest the above before you go the formatting route!

Best of luck and keep us posted ok!


Something seems to have fixed it. Thanks for all of the help!