A hardware question. This morning my laptop started up ok, but neither mouse nor keyboard work. So I shut it down the hard way, and started up again, no improvement.
I attached an external mouse, and that works. So I’m sure if I attach an external keyboard too, that would work as well (but I don’t have one atm to test it).
Not a very practical solution for a laptop though, can’t travel around with all that external stuff.
Anyone has an idea what the reason might be, and how to solve it?
I’ve googled around a bit, and found videos for replacing the keyboard, forum posts talking about checking KB/TP connections (where?), but in this case both stopped working at the same time, so it shouldn’t be a faulty keyboard/touchpad, and it would be just my bad luck if two connectors loosened up at the same time.
Have you tried starting your laptop in safe mode? If it works in safe mode but not in normal mode, maybe re-installing the drivers will help. And make sure that you anti-virus is up to date so you can run a check, just in case
So although I’ve never heard of this, but make sure there isn’t a keyboard combination/switch to deactivate the keyboard and touchpad. I know there is typically a function key combination to disable the touchpad (I’ve never heard of one to disable the keyboard).
Do you by chance use a docking station? Does the laptop still think it is docked?
Yes I checked the driver status, and on both was the dreaded yellow triangle. Windows register messed up (that figures).
So I tried to reinstall them, no luck.
So now I’m doing a system restore from 4 days ago (most recent restore point available). I didn’t do anything spectacular in these 4 days anyway, so if it works I should be good. Keeping my fingers crossed.