Improving user experience e-commerce

Hello everybody,

I’m doing the planing for an e-commerce boutique and was thinking how to improve the user experience. One of the points was having a personalized virtual advisor who may suggest, at customer request, what could better fit. The advisory would be mostly written or graphic.

Do you know if there is a software that could be useful for this?

Thank you for the time,


It will be some kind of search wizard?

What questions you want to add there?