IE won't display site but Chrome and Mozilla will

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1

I have a most infuriating challenge: IE won’t display my website but all the other browsers are. It seems to be worst on machines that are running Win 7 with IE greater than 7 but there is no consistency here. BTW - I am not a professional developer in this - just a small business owner trying to make an impression and keep a presence.

My website is running Jommla with all the necessary supports. It used to work just fine when we were developing it (3 years ago) but something has changed in the meantime.

Symptoms: when loading the home page in IE it “flashes” (the home page) on the screen and then goes to “Internet Explorer cannot display this page” “diagnose connection problems”. All network connections are active and the internet is reachable. No weird configurations etc.

I have check the code in the back end and it looks clean (to the best of my knowledge) but this is driving me nuts.

btw - you can see what I mean at wuwuwu dot starfield dot ca.

Any help would be greatly appreciated. It is making me crazy.

Thanks
Rodger

2

Hi Rodger. Welcome to SitePoint. :slight_smile:

Well, yes, very weird. Your site is being redirected to Google in IE9, IE8 and IE7 (those are the ones I checked). Very odd.

Do you have access to the site code? There is some weird stuff going on. For example, this stuff in the head of the document is really weird:

<meta name="description" content="<HTML>
<HEAD>
<TITLE>Starfield Consulting Ltd. website homepage</TITLE>
<meta name=\\\\\\\\\\\\\\\\\\\\\\\\\\\\&quot;verify-v1\\\\\\\\\\\\\\\\\\\\\\\\\\\\&quot; content=\\\\\\\\\\\\\\\\\\\\\\\\\\\\&quot;k6FcouZ7DDzZMvw/AYkH07sGUy0XnREAZEqLiH9hNG4=\\\\\\\\\\\\\\\\\\\\\\\\\\\\&quot; />
</HEAD>
<BODY>

Don’t know for sure, but stuff like that might be sinking IE.

Perhaps run your site through the validator to help identify the code problems. If none of that means anything to you, post back.

3

Resolved - thanks for your help Ralph. Had a bunch of wacky links in my index.php file. Probably was hacked. Tightened up security now. Sometimes a different set of eyes is all you need - you got me going in the right direction.
Rodger