I want to build an AI-powered solution for a contact center, using PHP and HTML as the primary frameworks. What libraries or tools would be helpful for integrating chatbots and natural language processing in a contact center? Is there an optimal way to call AI APIs from PHP and display user interactions directly on the HTML interface?
Given that the company you clearly represent lists themselves as a solutions company for exactly this, and say they already implement AI, i’m going to assume this is a blatant shill and flag the thread/your account for moderation.
That sounds like an awesome project! For your AI-powered contact center, try using PHP-Chatbot for the bot features and Guzzle for API calls. For NLP, Rasa or Dialog flow work well.