How to handle Spoiler review on Google Local Listing?

Marketing
1

One of my competitor is writing negative reviews often

  • He is not a real customer.
  • He don’t have any queries or complaints to resolve.
  • He is writing spoiler reviews from different fake accounts.

I have flagged those reviews as inappropriate and submitted to google. But no response. Please advice how to handle it.

Edit: Google Map reference removed by gandalf458. Not needed.

2

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