I use Afterlogic’s webmail and I’ve come across an oddity that I can’t find the cause to.
First, you can follow along by logging into their demo, clicking settings at the upper right and choosing the DeepForest or OpenWater template: https://webmail.afterlogic.com/
What happens is that the page seems to refresh, checking for new mail. If this check happens while the tab is in the background, the left menu and mail subject text will disappear, causing it to look like this:
Or perhaps, only some of the menu will disappear, like this:
I’ve been doing a bit of muddling about and I can’t seem to find what’s causing the issue.
Does someone see something that might be causing it to act this way?
Hi there Ron and thanks for the help! Sorry for explaining the situation poorly.
My mail tab is kept on main mail window and if I leave it as the foreground tab and walk away, this issue will never occur.
If, however, I go to another tab and work long enough for the mail tab to refresh the page(mine’s on a 1 minute timer), when I return, the page will usually display what the images are depicting. If I leave it there and watch it, the next time it refreshes, it will look like the lower image, meaning that only half the menu will return.
I’m using latest Firefox beta in Debian but will be testing with other browsers today.
The developer stated that the issue has been reported before but they also are unable to consistently duplicate. They suggested I remove all instances of:
mask:
-webkit-mask:
-o-mask:
-ms-mask:
from the CSS of the theme, which are bunches of elements like this:
mask: url(images/filters.svg#masking);
-webkit-mask: url(images/mask.png?7.7.7) repeat-y top right;
-o-mask: url(images/mask.png?7.7.7) repeat-y top right;
-ms-mask: url(images/mask.png%VERSION%) repeat-y top right;
I’ve removed it all but wanted to ask if you know of anything regarding these elements that could cause the behavior described.
Hmmm. I’ve not seen or read about that particular anomaly, but…
I use Firefox for most of my troubleshooting here, and sometimes run into sites where the background image drops out as the window width changes from wide to narrower. These have always been heavily JavaScripted sites, so I assume my 32bit system just can’t handle some “modern” sites. I’ve not tried to dig deeper for an answer. Sorry. Perhaps someone else can shed some light on the issue.
