Are there insurance out there for business owners that own an ecommerce shop that will protect them in case their eshop gets hacked, records stolen, fraud, etc?
I’ve never come across anything designed for small business that would cover hacking and fraud. I’ve heard of a handful of insurers trying different “cyber insurance” policies but they seemed more like new products to get more money from very large retailers that also do ecommerce. It’s also possible someone offers it and I just haven’t found it.
For the rest of us, payment fraud (i.e. chargebacks) is something you have to work into your pricing, and hacking is dealt with by never storing anything that would create significant liability. Don’t collect information you don’t need, encrypt what you can (including the entire contents of backups). The biggest liability would be payment information, and you already can’t store that on an internet connected computer because of the PCIDSS requirements of your merchant account provider.