Download Issue with Video Editing App – Need Assistance

Hi everyone,

I’m currently facing an issue with the download functionality for a video editing app on my site. Users have been reporting that the download either fails to start or gets stuck midway. I’ve tried a few solutions, but nothing seems to work.

If anyone has experienced a similar issue or knows how to fix this, I’d greatly appreciate your help. You can check the site and the download page by clicking here.

Thanks in advance for any suggestions or guidance!

There can be several issues, some of the most common issues with download functionality are file size limits, server timeouts, Blob urls and many more.
If you let us know what solutions have you already tried then it can be more easy to suggest you something.

is this site in developed on sitepoint?

The first question should be “Have you managed to reproduce the problem, and if so, how?”

You can’t solve vague issues like “It didnt download” without being able to see the problem for yourself.