Contact/procedure info for DMCA complaint on Microsoft Blog

(Mods, feel free to move if you think this is better off in a different forum.)

Someone has used an article I wrote and altered it without my permission on a Live.com blog site.

I have tried to contact Microsoft but my emails keep getting sent back and I keep getting told to send my email to someone else at Microsoft.

Finally, I was told to send to my complaint to dmcaagnt@microsoft.com. I did that and received an automated reply saying that they would not respond to my emails; I have to follow the procedure on a specified web page.

That web page does not exist.

I figure that if I can’t get anywhere with them my next step is to file a complaint with Google (who make the procedure easy), but since it is a Microsoft website I thought I should deal with Microsoft first.

Does anyone know where I can find the proper procedure for reporting a copyright infringement on a Microsoft blog site, including the correct contact info?

Why is Google going to care?

If Microsoft refuses to respond to your request, and you want to pursue this further, you need to contact a lawyer.

Google (and Yahoo) WILL care because they don’t want to index duplicate content or illegal content for their users who are the people who search.

Yes, Macia, do file a DMCA with Google and Yahoo. Additionally, if you haven’t done so already, send a cease and desist letter to the website (blog) owner. Tell them they are plagiarizing your copy and request that they remove it from their site. Don’t be afraid to tell them that you have filed the DMCAs and that you will use other legal remedies if necessary.

Also, if they have Adsense on the page, Google will remove the Adsense ads.

I’ve got an email from the same Microsoft email address saying they are looking into it. It looks like I am getting two separate sets of emails from the same email address. Must be a department mailbox.

I am so glad I no longer work for a large corporation, with one person not knowing what the next is doing.

I’ll give Microsoft a chance to respond before I contact Google and Yahoo.

Update - went to the look at the blog that stole my content and found:

[I]Sorry, Spaces is temporarily unavailable at this time.

If you are the owner of this Space, here’s a few of the potential reasons why you may be seeing this message:

Operational Issues: Please check The Space Craft to verify overall Windows Live Spaces availability. If problems persist, you can be sure we’re working on it – please check back later and allow us time to resolve the issue.

Code of Conduct Violation: You may have posted content to your Space (often unintentionally) that violates our Code of Conduct. Check your Hotmail Inbox, or the inbox associated with your Windows Live ID, for messages from Support.

If you’re still not sure why your Space is unavailable but the rest of the site seems to be working, please contact Windows Live support for additional assistance. [/I]

So it seems that I did get through to Microsoft after all.

Glad to hear you got it sorted. Trying to reach out to large corporations like Microsoft, Google & Paypal is frustrating, and sometimes actually impossible (especially if you need a specific answer to a specific question).