Complete Newb: SSH Connect to Server

GOAL:
Find out where spam script is located.
Trying to access server via SSH.
Stuck because system is denying password.

DETAILS:
I’m not all too familiar with how to connect to a server via SSH. I’ve installed PuTTY and am able to start the program. I’ve enter in the IP that I need to connect to. When it requests for the login and password, the password is denied.

Question: do I enter in the root username and password that is being used for WHM to access server via SSH? If so, that isn’t working. Is there a separate login for this?

I have cPanel on the server but do not have the ability to connect using Java Telnet Applet.

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