Animations (mp4) not always loading

I’ve recently built a website that has animations (mp4) on a few of the pages. The homepage has two but they don’t always seem to load/play.

The animations were created in Photoshop and are around 8.5mb. I’ve got the file size down as much as possible but they still don’t always play.

Anybody else had this problem and know how to solve it?

Thanks

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